Reinserting Previously Deleted Material


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Information that has previously been deleted from a report file may only be re-added if the creditor who is reporting the information “certifies” that the information to be re-added is “complete and accurate.” Within 5 days of the reinsertion of information, the agency must notify the consumer in writing. The agency is responsible for providing information identifying the party that provided the information that lead to the reinsertion of information on a report. The agency must also provide the address and contact information for the party who provided the information, and they must provide notification to the consumer that the consumer has the right “to add a statement disputing the accuracy and completeness of the disputed information.” Consumer reporting agencies are responsible for taking “reasonable procedures to prevent the reappearance of information” that has previously been deleted. Agencies that maintain files on a nationwide basis must have an automated system that allows parties who provided the information to the agency (creditor) to be able to report “incomplete or inaccurate information,” as determined by the investigation to other reporting agencies.

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